Contact
One person, one mailbox, usually a few days.
What I will answer
- A recommendation that is wrong, out of date, or does not match what the page says about it.
- A product that should be taken off the site. Tell me which one and why, and I will pull it.
- Anything broken, including a page that will not load.
- Press, partnership or licensing enquiries.
One person reads this mailbox — Cupid is a pen name, not a support desk — so a reply usually takes a few days rather than a few minutes.
What I cannot help with
I am not Amazon, and I have no visibility of your order. Anything to do with payment, delivery, returns or a damaged item has to go to Amazon directly — they are the seller and I am not a party to the purchase.
Amazon customer service is the right place for all of that.
Before you write
If your question is about where the picks come from, how they are ranked, or who writes the reasons, how we choose probably answers it already, and in more detail than I would manage in an email.